Subprocessors

Last updated: May 11, 2026

To deliver Volunteer Shift Manager we engage the third-party service providers below as sub-processors. Each handles a specific, limited part of our service and is contractually bound (via the linked Data Processing Agreement) to use customer data only on our documented instructions and to maintain reasonable security safeguards.

All sub-processors are based in the United States. For visitors and customers in the EU, EEA, UK, or Switzerland, data transferred to these providers is covered by the European Commission's Standard Contractual Clauses (SCCs), included by reference in each provider's DPA.

Supabase, Inc.

Purpose
Database, authentication, file storage
Data processed
Coordinator and volunteer profiles, signups, messages, custom field answers
Region
United States (us-west-2)
DPA
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Vercel, Inc.

Purpose
Application hosting, edge network, build infrastructure
Data processed
All request data passes through Vercel; transient logs (IP, user agent, path) are retained per Vercel's defaults
Region
United States
DPA
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Stripe, Inc.

Purpose
Subscription billing and payment processing
Data processed
Coordinator name, email, billing address, and payment method (handled directly by Stripe; we never store full card numbers)
Region
United States
DPA
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Resend, Inc.

Purpose
Transactional and bulk email delivery
Data processed
Recipient name, email, message content, delivery status, bounce/complaint events
Region
United States
DPA
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Twilio, Inc.

Purpose
SMS reminders and inbound STOP keyword handling
Data processed
Recipient phone number (E.164), message content, delivery status
Region
United States
DPA
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Google LLC (Google Ads, Google Analytics)

Purpose
Aggregate website analytics and ad conversion measurement
Data processed
IP address (truncated), user agent, pages visited — only after the visitor accepts cookies (EU/EEA/UK visitors are asked first)
Region
United States
DPA
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Changes

We may add or replace sub-processors as the service evolves. We keep this page current as the canonical list. To be notified of material changes in advance, email hello@upspire.studio and we'll add you to the notification list.

To request a copy of our Data Processing Agreement for your organization, email hello@upspire.studio.